Its main job is to increase the customer base for the bank." (10) DSA is a Direct Selling Agent, who works for the bank based on a contract. Video banking can be performed via purpose built banking transaction machines (similar to an Automated teller machine), or via a video conference enabled bank branch clarification. (9) Video banking is a term used for performing banking transactions or professional banking consultations via a remote video and audio connection. (8) Telephone banking is a service which allows its customers to conduct transactions over the telephone with automated attendant or when requested with telephone operator. ![]() (7) Relationship Managers, mostly for private banking or business banking, often visiting customers at their homes or businesses. ![]() (6) Online banking is a term used for performing multiple transactions, payments etc. ![]() ![]() (5) Mobile banking is a method of using one's mobile phone to conduct banking transactions. (4) Mail: most banks accept cheque deposits via mail and use mail to communicate to their customers, e.g. "Banks offer many different channels to access their banking and other services:
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